Love the country carriage girls
On 4/25/16 around 8:30am I placed an online ordered to be delivered. The delivery was only 10 minutes from the flower shop. I requested the flowers be delivered by 2:00pm. I received my confirmation email right away. At 2:10pm I received an email stating my flowers had been delivered. By 2:30 I finally called to ask if my mother had received the flowers. After searching everywhere in her building she said hadn't received them. Which was already upsetting since these were supposed to be a surprise. I called the flower shop to ask where the flowers were and I was told that the message was sent to be on accident and my flowers hadn't been delivered. I asked why they weren't delivered yet considering it was 2:30pm and I requested a 2:00pm delivery. After questioning me and telling me that my order didn't say that (my copy of the invoice says it right in the comments) they told me well my girl is on lunch so they'll be delivered later today. My mother had to sit around at work until 3:45pm until the flowers were finally delivered. Not only was I upset that the delivery was late, but I was given completely rude customer service. She never apologized and when I asked when they'd be delivered she said sometime later today, then said okay thanks bye and hung up the phone. I will never be ordering from Country Carriage again.
Failed to deliver flowers to a funeral showing after already confirming that said flowers were delivered.
Best shop around they go above and behond . If they a make a mistake they make it right. Good prices too.
Down home flower shop, family owned. Flowers are fresh and they can customize any order for you. Green house open in the summer time, lots of variety.
Country Carriage Floral is a US Florist based in Caro, Michigan. Country Carriage Floral is located at 1227 E Caro Rd, Caro, MI 48723, USA.
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